Payment Policy
At Lunér & Cle, we aim to provide our customers with a secure, transparent, and convenient checkout process. This policy outlines the payment methods we accept, how your payments are processed, and what you can expect when completing a purchase on our website.
Accepted Payment Methods
We accept the following secure payment methods:
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American Express (Amex)
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Apple Pay
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Google Pay
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iDEAL
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Maestro
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Mastercard
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Shop Pay
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Visa
Currency
All payments are processed in Euro (EUR). If you are purchasing from outside the Eurozone, your bank or payment provider may apply currency conversion rates or additional fees.
Secure Transactions
Your security is our priority. All transactions are processed through encrypted payment gateways that are PCI-DSS compliant. We do not store your credit card or payment details on our servers.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email with your purchase details. If you do not receive a confirmation within a short period, please check your spam/junk folder or contact our support team.
Payment Issues
If your payment is declined or unsuccessful, please:
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Double-check your card or wallet details.
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Ensure sufficient funds or credit are available.
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Contact your bank or payment provider.
For further assistance, you may reach us at info@lunerandcle.com or via our Contact Us page.
Fraud Protection
We reserve the right to perform additional verification checks on orders to prevent fraud. Orders flagged for security reasons may be delayed or cancelled if verification is not successful.
Contact Information
Company Name: N.M. Commerce
Address: Anjelierenstraat 13, Purmerend, 1441HK, The Netherlands
Chamber of Commerce (KVK): 89402669
VAT Number: NL004723901B64
Phone: +44 7537 147214
Email: info@lunerandcle.com
Customer Service Hours: Monday – Saturday, 9:30 AM – 7:00 PM
Response Time: We respond within 1 business day.